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Item:Q15

Vend — Fri, 31 Jul 2026 04:07:28 GMT

wbsetsitelink-add:1|vend88zh: 点单

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Item:Q15

Vend — Fri, 31 Jul 2026 04:06:40 GMT

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Making Order

Vend — Fri, 31 Jul 2026 04:06:30 GMT

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How to make an order

Report

Vend — Sun, 26 Jul 2026 17:09:37 GMT

← Older revision		Revision as of 03:09, 27 July 2026
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	** End-of-Day (EOD) Report		** End-of-Day (EOD) Report

	== ~~Standard~~ Reports ==		== General Reports ==
			''For details, see: [[General Reports]]''

	~~Standard~~ Reports provide insights into your store's sales performance, product sales, member spending, and abnormal transactions.		General Reports provide insights into your store's sales performance, product sales, member spending, and abnormal transactions.

	You can also adjust the date range to view reports from previous periods.		You can also adjust the date range to view reports from previous periods.

	=== Sales Report ===		=== Sales Report ===
			''For details, see: [[General Reports#Sales Report]]''

			The Sales Report provides an overview of the store’s business performance on a daily, weekly, monthly, or custom date-range basis. It covers key operating data such as the number of orders, sales revenue, discounts, surcharges, refunds, and balance top-ups. It also provides detailed statistics by ordering method, payment method, and other dimensions, helping you comprehensively analyse the store’s business performance.

	=== Product Report ===		=== Product Report ===
			''For details, see: [[General Reports#Product Report]]''

			The Product Report allows you to view the sales performance of individual products on a daily, weekly, monthly, or custom date-range basis, helping you understand the sales quantities and overall performance of different products.

	=== Member Report ===		=== Member Report ===
			''For details, see: [[General Reports#Member Report]]''

			The Member Report allows you to view member spending and activity on a daily, weekly, monthly, or custom date-range basis. It includes data such as member visits, total spending, balance top-ups, coupon usage, and participation in member activities. Sales data can also be categorised by membership card type, helping you analyse the spending performance of different types of members.

	=== Abnormal Transaction Report ===		=== Abnormal Transaction Report ===
			''For details, see: [[General Reports#Abnormal Transaction Report]]''

			The Abnormal Transaction Report allows you to view abnormal transactions within a specified period, including all cancelled and refunded orders. It also summarises the total amount of discounts, coupon discounts, and payments made using members’ topped-up balances, helping you comprehensively understand the related transactions and movement of funds.

	== Handover Reports ==		== Handover Reports ==
			''For details, see: [[Handover Reports]]''

			Handover Reports allow you to view all sales activity during a staff member’s current shift, as well as the store’s overall business data for the day. The reports can be uploaded and printed for shift handover records, sales reconciliation, and future reference. Their format is the same as the Sales Report.

	=== Current Handover Report ===		=== Current Handover Report ===
			''For details, see: [[Handover Reports#Current Handover Report]]''

			The Current Handover Report allows a staff member to review and submit all sales activity from their current shift. Once the report is submitted, the relevant data will be uploaded and recorded, and the staff member’s shift handover will be considered complete. VendPOS will then automatically lock and wait for the next staff member to log in and begin a new shift.

	=== End-of-Day (EOD) Report ===		=== End-of-Day (EOD) Report ===
			''For details, see: [[Handover Reports#End-of-Day (EOD) Report]]''

			The End-of-Day (EOD) Report allows you to review and submit all sales activity for the store on that day. It is normally submitted when the store finishes trading for the day. Once submitted, the relevant data will be uploaded and recorded. Each store can submit only one End-of-Day Report per day.

	[[Category:Reports]]		[[Category:Reports]]

General Reports

Vend — Sun, 26 Jul 2026 17:07:27 GMT

← Older revision		Revision as of 03:07, 27 July 2026
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	== Sales Report ==		== Sales Report ==
			[[File:report_sales.png\|thumb\|200px\|Example of a Sales Report]]
	The Sales Report provides an overview of the store's business performance on a daily, weekly, monthly, or custom date-range basis. It covers key operating data such as the number of orders, sales revenue, discounts, surcharges, refunds, and balance top-ups. It also provides detailed statistics by dining option, payment method, and other dimensions, helping you comprehensively analyse the store's performance.		The Sales Report provides an overview of the store's business performance on a daily, weekly, monthly, or custom date-range basis. It covers key operating data such as the number of orders, sales revenue, discounts, surcharges, refunds, and balance top-ups. It also provides detailed statistics by dining option, payment method, and other dimensions, helping you comprehensively analyse the store's performance.

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	== Product Report ==		== Product Report ==
			[[File:report_product.png\|thumb\|200px\|Example of a Product Report]]
	The Product Report allows you to view the sales performance of individual products on a daily, weekly, monthly, or custom date-range basis, helping you understand each product's sales quantity, sales amount, and discounts.		The Product Report allows you to view the sales performance of individual products on a daily, weekly, monthly, or custom date-range basis, helping you understand each product's sales quantity, sales amount, and discounts.

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	* '''Product Discount Report''': Lists the six products with the highest discount amounts during the selected period and displays the quantity sold, total sales amount, and total discount amount for each product.		* '''Product Discount Report''': Lists the six products with the highest discount amounts during the selected period and displays the quantity sold, total sales amount, and total discount amount for each product.

	== ~~Membership~~ Report ==		== Members Report ==
	The ~~Membership~~ Report allows you to view member spending and activity on a daily, weekly, monthly, or custom date-range basis. It includes data such as member visits, total spending, balance top-ups, coupon usage, and participation in membership activities. Sales data can also be categorised by membership card type, helping you analyse the spending performance of different types of members.		[[File:report_member.png\|thumb\|200px\|Example of a Members Report]]
			The Members Report allows you to view member spending and activity on a daily, weekly, monthly, or custom date-range basis. It includes data such as member visits, total spending, balance top-ups, coupon usage, and participation in membership activities. Sales data can also be categorised by membership card type, helping you analyse the spending performance of different types of members.

	For the selected period, the Membership Report includes the following information:		For the selected period, the Membership Report includes the following information:
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	== Abnormal Transaction Report ==		== Abnormal Transaction Report ==
			[[File:report_abnormal.png\|thumb\|200px\|Example of an Abnormal Transaction Report]]
	The Abnormal Transaction Report allows you to view abnormal transactions within a specified period, including all cancelled and refunded orders. It also summarises the total amount of discounts, coupon discounts, and payments made using members' topped-up balances, helping you understand the associated transactions and movement of funds.		The Abnormal Transaction Report allows you to view abnormal transactions within a specified period, including all cancelled and refunded orders. It also summarises the total amount of discounts, coupon discounts, and payments made using members' topped-up balances, helping you understand the associated transactions and movement of funds.

File:Report sales.png

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=={{int:filedesc}}==
{{Information
|description={{en|1=Batch upload}}
|date=2026-07-27
|source={{own}}
|author=[[User:Vend|Vend]]
|permission=
|other versions=
}}

=={{int:license-header}}==
{{self|cc-by-sa-4.0}}

File:Report abnormal.png

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General Reports

Vend — Sun, 26 Jul 2026 16:39:23 GMT

Item:Q14

Vend — Sun, 26 Jul 2026 16:38:24 GMT

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General Reports

Vend — Sun, 26 Jul 2026 16:38:07 GMT

Created page with "General reports provide information on the store’s current sales performance, individual product sales, member spending, and abnormal transactions. You can adjust the date range to view reports from previous periods. == Overview == thumb|200px|Example of an Overview Report The Overview provides a summary of the store’s overall performance on a daily, weekly, monthly, or custom date-range basis. For the selected period, the Overview inc..."

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General reports provide information on the store’s current sales performance, individual product sales, member spending, and abnormal transactions.

You can adjust the date range to view reports from previous periods.

== Overview ==
[[File:report_overview.png|thumb|200px|Example of an Overview Report]]
The Overview provides a summary of the store’s overall performance on a daily, weekly, monthly, or custom date-range basis.

For the selected period, the Overview includes the following information:

* '''Total Revenue''': The store’s total revenue.
* '''Total Discounts''': The total amount of discounts applied to all orders.
* '''Member Spending''': The total amount spent by members at the store.
* '''Top Channel''': The store’s most popular sales channel and its total sales amount.
* '''Member Visits''': The number of members who visited the store.
* '''Top Category''': The product category with the highest sales amount and its total sales.
* '''Best-Selling Product''': The product with the highest quantity sold, including its sales quantity and sales amount.
* '''Sales by Product''': Displays sales data for all products, ranked by sales amount, including the product name, sales amount, and quantity sold.
* '''Sales by Dining Option''': Displays the number and percentage of orders for each dining option, such as dine-in, takeaway, and delivery, in a bar chart.
* '''Sales by Product Category''': Displays the sales quantity of each product category in a bar chart.
* '''Sales by Payment Method''': Displays the number and percentage of orders for each payment method, such as cash, card, and third-party payment platforms, in a pie chart.
* '''Sales by Channel''': Displays the number and percentage of orders from each sales channel in a pie chart.

== Sales Report ==
The Sales Report provides an overview of the store’s business performance on a daily, weekly, monthly, or custom date-range basis. It covers key operating data such as the number of orders, sales revenue, discounts, surcharges, refunds, and balance top-ups. It also provides detailed statistics by dining option, payment method, and other dimensions, helping you comprehensively analyse the store’s performance.

For the selected period, the Sales Report includes the following information:

=== Sales Overview ===

* '''Total Orders''': The total number of orders generated by the store.
* '''Balance Top-ups''': The total amount added to members’ balances.
* '''Total Sales''': The store’s total sales amount, including sales from open items.
** '''Item Sales''': The total sales amount of all items, after deducting refunds and item-level discounts.
*** '''Refunds''': The total amount refunded from orders. This amount has already been deducted from Item Sales.
*** '''Item Discounts''': The total amount of discounts applied to individual items. This amount has already been deducted from Item Sales.
** '''Order Discounts''': The total amount of discounts applied to entire orders.
** '''Rounding''': The total amount of order adjustments resulting from price rounding.
* '''Holiday Surcharges''': The total amount of holiday surcharges collected from all orders.
* '''Total Profit''': The total amount actually received by the store.

=== Dining Option Overview ===
This overview displays sales performance by dining option, such as dine-in, takeaway, and delivery.

The combined amount of all dining options is equal to Total Sales, excluding order discounts, rounding adjustments, and holiday surcharges.

=== Payment Method Overview ===
This overview displays the amounts received through different payment methods, such as cash, bank cards, and third-party payment platforms.

The combined amount of all payment methods is equal to the sum of Total Profit and Balance Top-ups.

== Product Report ==
The Product Report allows you to view the sales performance of individual products on a daily, weekly, monthly, or custom date-range basis, helping you understand each product’s sales quantity, sales amount, and discounts.

For the selected period, the Product Report includes the following two sets of data:

* '''Product Sales Report''': Lists the six products with the highest sales quantities during the selected period and displays the quantity sold and total sales amount for each product.
* '''Product Discount Report''': Lists the six products with the highest discount amounts during the selected period and displays the quantity sold, total sales amount, and total discount amount for each product.

== Membership Report ==
The Membership Report allows you to view member spending and activity on a daily, weekly, monthly, or custom date-range basis. It includes data such as member visits, total spending, balance top-ups, coupon usage, and participation in membership activities. Sales data can also be categorised by membership card type, helping you analyse the spending performance of different types of members.

For the selected period, the Membership Report includes the following information:

* '''Member Visits''': The number of times members visited the store and made a purchase. Multiple purchases made by the same member on the same day are counted as one visit.
* '''Member Spending''': The total amount spent by members at the store.
* '''Top-up Amount''': The total amount added to members’ balances.
* '''Coupons Used''': The total number of times coupons were used by members.
* '''Member Spending by Membership Card Type''': Displays the total spending of members according to the type and level of membership card they hold. Members without a valid membership card are grouped into a separate category.
* '''Membership Activity Participation''': Records members’ participation in membership activities and the number of rewards successfully redeemed through stamp cards.

== Abnormal Transaction Report ==
The Abnormal Transaction Report allows you to view abnormal transactions within a specified period, including all cancelled and refunded orders. It also summarises the total amount of discounts, coupon discounts, and payments made using members’ topped-up balances, helping you understand the associated transactions and movement of funds.

For the selected period, the Abnormal Transaction Report includes the following information:

* '''Cancelled Orders''': The number and total amount of cancelled orders.
* '''Refunded Orders''': The number of refunded orders and the total refund amount.
* '''Orders with Discounts''': The number of orders to which discounts were applied and the total discount amount.
* '''Orders with Coupons''': The number of orders for which coupons were used and the total coupon discount amount.
* '''Orders Paid Using Member Balances''': The number of orders paid using members’ topped-up balances and the total amount paid from those balances.

[[Category:Reports]]

File:Report overview.png

Vend — Sun, 26 Jul 2026 16:33:44 GMT

Vend uploaded File:Report overview.png

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Punch Card

Vend — Wed, 22 Jul 2026 09:51:40 GMT

← Older revision		Revision as of 19:51, 22 July 2026
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	#; [[File:Punch 2.png\|500px]]		#; [[File:Punch 2.png\|500px]]

	After completing the steps above, the discount will be applied to the order and the punch card will be redeemed ~~automatically~~.		After completing the steps above, the discount will be applied to the order, and one use of the punch card will be automatically redeemed.

	=== Using a Punch Card Code, QR Code, or Paper Punch Card That Is Not Linked to a Member ('''Percentage / Fixed-Amount Discount Punch Card''') ===		=== Using a Punch Card Code, QR Code, or Paper Punch Card That Is Not Linked to a Member ('''Percentage / Fixed-Amount Discount Punch Card''') ===
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	#; [[File:Punch 4.png\|500px]]		#; [[File:Punch 4.png\|500px]]

	After completing the steps above, the discount will be applied to the order and the punch card will be redeemed ~~automatically~~.		After completing the steps above, the discount will be applied to the order, and one use of the punch card will be automatically redeemed.

	=== Using an Electronic Punch Card Held by a Member (Non-Discount Punch Cards Only) ===		=== Using an Electronic Punch Card Held by a Member (Non-Discount Punch Cards Only) ===

Report

Vend — Wed, 22 Jul 2026 07:54:39 GMT

← Older revision		Revision as of 17:54, 22 July 2026
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	Report		Vend88 provides a comprehensive set of reports to help you review the business performance of your stores.

			The available reports include:

			* Standard Reports
			** Sales Report
			** Product Report
			** Member Report
			** Abnormal Transaction Report
			* Handover Reports
			** Current Handover Report
			** End-of-Day (EOD) Report

			== Standard Reports ==

			Standard Reports provide insights into your store's sales performance, product sales, member spending, and abnormal transactions.

			You can also adjust the date range to view reports from previous periods.

			=== Sales Report ===

			=== Product Report ===

			=== Member Report ===

			=== Abnormal Transaction Report ===

			== Handover Reports ==

			=== Current Handover Report ===

			=== End-of-Day (EOD) Report ===

			[[Category:Reports]]

Item:Q13

Vend — Wed, 22 Jul 2026 07:41:55 GMT

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Report

Vend — Wed, 22 Jul 2026 07:41:25 GMT

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Report

Punch Card

Vend — Wed, 22 Jul 2026 07:39:48 GMT

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File:Punch 5.png

Vend — Wed, 22 Jul 2026 07:12:30 GMT

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=={{int:filedesc}}==
{{Information
|description={{en|1=Batch upload}}
|date=2026-07-22
|source={{own}}
|author=[[User:Vend|Vend]]
|permission=
|other versions=
}}

=={{int:license-header}}==
{{self|cc-by-sa-4.0}}

File:Punch 4.png

Vend — Wed, 22 Jul 2026 06:40:13 GMT

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File:Punch 3.png

Vend — Wed, 22 Jul 2026 06:40:13 GMT

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File:Coupon 5.png

Vend — Tue, 21 Jul 2026 16:49:44 GMT

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File:Coupon 7.png

Vend — Tue, 21 Jul 2026 16:49:44 GMT

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Coupon

Vend — Tue, 21 Jul 2026 16:49:14 GMT

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-A coupon can be used to receive a discount.
+Vend88 supports multiple types of coupons that can be issued to members or customers, allowing them to enjoy discounts and promotional offers when making purchases.
-== Usage ==
+== Main Information ==
-Enter the coupon code during checkout.

Membership Card

Vend — Tue, 21 Jul 2026 07:40:37 GMT

← Older revision		Revision as of 17:40, 21 July 2026
(3 intermediate revisions by the same user not shown)
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	# On the Members page, select the member you want to add a digital membership card for.		# On the Members page, select the member you want to add a digital membership card for.
	# On the member details page, scroll to the bottom. Depending on the member's device, click either the “'''Apple Wallet'''” or “'''Google Wallet'''” button.		# On the member details page, scroll to the bottom. Depending on the member's device, click either the “'''Apple Wallet'''” or “'''Google Wallet'''” button.
			#: [[File:MemCard 5.png\|500px]]
	# A QR code for adding the membership card will be displayed. The member can scan the QR code with their phone to add the membership card to the corresponding wallet application.		# A QR code for adding the membership card will be displayed. The member can scan the QR code with their phone to add the membership card to the corresponding wallet application.
	#: To make scanning more convenient, click “'''Show on Customer Screen'''” to display the QR code on the customer-facing screen.		#: To make scanning more convenient, click “'''Show on Customer Screen'''” to display the QR code on the customer-facing screen.
	# Alternatively, you can send the membership card link to the member via SMS or email by clicking "Send via SMS" or "Send via Email". The member can then add the membership card by opening the link in the SMS or email.		# Alternatively, you can send the membership card link to the member via SMS or email by clicking "Send via SMS" or "Send via Email". The member can then add the membership card by opening the link in the SMS or email.
			#: '''Notice: Email may appear in the junk folder. Please check the junk folder if the email is not received.'''
			#: [[File:MemCard 6.png\|500px]]

	After completing the above steps, the membership card will be successfully added to the member's Apple Wallet or Google Wallet.		After completing the above steps, the membership card will be successfully added to the member's Apple Wallet or Google Wallet.

File:MemCard 6.png

Vend — Tue, 21 Jul 2026 07:37:42 GMT

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File:MemCard 5.png

Vend — Tue, 21 Jul 2026 07:37:32 GMT

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Membership Card

Vend — Tue, 21 Jul 2026 07:30:49 GMT

← Older revision		Revision as of 17:30, 21 July 2026
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	The membership card will then be successfully issued to the member.		The membership card will then be successfully issued to the member.

			=== Add a Membership Card to a Member's Phone ===

			# Click the “'''Members'''” button in the left sidebar.
			# On the Members page, select the member you want to add a digital membership card for.
			# On the member details page, scroll to the bottom. Depending on the member's device, click either the “'''Apple Wallet'''” or “'''Google Wallet'''” button.
			# A QR code for adding the membership card will be displayed. The member can scan the QR code with their phone to add the membership card to the corresponding wallet application.
			#: To make scanning more convenient, click “'''Show on Customer Screen'''” to display the QR code on the customer-facing screen.
			# Alternatively, you can send the membership card link to the member via SMS or email by clicking "Send via SMS" or "Send via Email". The member can then add the membership card by opening the link in the SMS or email.

			After completing the above steps, the membership card will be successfully added to the member's Apple Wallet or Google Wallet.

	=== Switch a Member to a Different Card Plan ===		=== Switch a Member to a Different Card Plan ===
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	# Swipe up or down on the card preview on the left to select a different Membership Card Plan.		# Swipe up or down on the card preview on the left to select a different Membership Card Plan.
	# Click '''Confirm''' in the lower-right corner.		# Click '''Confirm''' in the lower-right corner.
			#: [[File:MemCard 4.png\|500px]]

	After the change is confirmed, a new membership card under the selected plan will be issued. The previous membership card will be retained, and its status will be changed to '''Inactive'''.		After the change is confirmed, a new membership card under the selected plan will be issued. The previous membership card will be retained, and its status will be changed to '''Inactive'''.

File:MemCard 4.png

Vend — Tue, 21 Jul 2026 07:15:09 GMT

Vend uploaded File:MemCard 4.png

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Membership Card

Vend — Tue, 21 Jul 2026 07:12:24 GMT

← Older revision		Revision as of 17:12, 21 July 2026
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	# Select the member whose membership card plan you want to change.		# Select the member whose membership card plan you want to change.
	# On the member details page, locate the '''Membership Card Plan''' section and click '''Change Plan'''.		# On the member details page, locate the '''Membership Card Plan''' section and click '''Change Plan'''.
			#: [[File:MemCard 3.png\|500px]]
	# Swipe up or down on the card preview on the left to select a different Membership Card Plan.		# Swipe up or down on the card preview on the left to select a different Membership Card Plan.
	# Click '''Confirm''' in the lower-right corner.		# Click '''Confirm''' in the lower-right corner.

File:MemCard 3.png

Vend — Tue, 21 Jul 2026 07:11:56 GMT

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Membership Card

Vend — Tue, 21 Jul 2026 07:09:37 GMT

Issuing Membership Cards

← Older revision		Revision as of 17:09, 21 July 2026
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	# Click the '''Members''' button in the left sidebar.		# Click the '''Members''' button in the left sidebar.
	# Select the member who will receive the membership card.		# Select the member who will receive the membership card.
	# On the member details page, locate the '''~~Membership Card Plan~~''' section. If the member does not have a membership card, the message '''This member currently ~~has no membership card~~''' will be displayed. Click '''~~Assign New Plan~~'''.		# On the member details page, locate the '''MEMBERSHIP CARD PLAN''' section. If the member does not have a membership card, the message '''This member does not currently have an active plan.''' will be displayed. Click '''ASSIGN NEW PLAN'''.
			#: [[File:MemCard 1.png\|500px]]
	# Select a Membership Card Plan. If multiple plans are available, swipe up or down on the card preview on the left to browse different plans.		# Select a Membership Card Plan. If multiple plans are available, swipe up or down on the card preview on the left to browse different plans.
	# Click '''Confirm''' in the lower-right corner.		# Click '''Confirm''' in the lower-right corner.
			#: [[File:MemCard 2.png\|500px]]

	The membership card will then be successfully issued to the member.		The membership card will then be successfully issued to the member.

File:MemCard 2.png

Vend — Tue, 21 Jul 2026 07:08:27 GMT

Vend uploaded File:MemCard 2.png

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File:MemCard 1.png

Vend — Tue, 21 Jul 2026 07:08:14 GMT

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Membership Card

Vend — Tue, 21 Jul 2026 06:06:35 GMT

← Older revision		Revision as of 16:06, 21 July 2026
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	Membership Card		Vend88 provides a comprehensive Membership Card system, allowing you to create different membership card plans and benefits to deliver tiered membership management and services.

			== Overview ==

			Membership Cards consist of the following core components:

			=== Membership Card Plans ===

			A Membership Card Plan is used to configure and manage membership cards. Every membership card must belong to a Membership Card Plan.

			A Membership Card Plan includes the following settings:

			* '''Plan Name''': The name of the membership card plan.
			* '''Description''': A detailed description of the membership card plan.
			* '''Card Design''': The visual design of the membership card. This design is also used for the digital membership card in Apple Wallet and Google Wallet.
			* '''Enabled''': Determines whether the membership card plan is available for use.
			* '''Points Multiplier''': The points multiplier applied when members holding this plan earn points. The default value is '''1×'''. Points earned are calculated by multiplying the base points by this multiplier.
			* '''Tiers''': A membership card plan can contain multiple tiers, with each tier offering different membership benefits or discounts.
			* '''Upgrade Rules''': Defines how members are promoted to higher tiers. The following upgrade methods are available:
			** '''Upgrade by Accumulated Points''': Members are upgraded once their accumulated points reach the specified threshold.
			** '''Upgrade by Single Top-up Amount''': Members are upgraded when a single top-up reaches the specified amount.
			** '''Upgrade by Accumulated Top-up Amount''': Members are upgraded once their accumulated top-up amount reaches the specified threshold.
			* '''Default Validity Period''': Defines the default validity period for newly issued membership cards under this plan. The validity period starts from the issue date and can be configured as either a fixed expiration date or a fixed duration. By default, membership cards are valid for one year from the date of issue.

			=== Membership Cards ===

			A Membership Card is the individual card issued to a member under a Membership Card Plan. It records the member's tier, validity period, status, and other related information.

			A Membership Card includes the following settings:

			* '''Plan''': The Membership Card Plan to which the card belongs.
			* '''Cardholder''': The member who owns the membership card.
			* '''Expiry Date''': The expiration date of the membership card.
			* '''Status''': The current status of the membership card. Available statuses include:
			** '''Active''': The membership card is valid and can be used normally.
			** '''Expired''': The membership card has passed its expiry date and can no longer be used.
			** '''Inactive''': The membership card has been disabled or voided and cannot be used.
			* '''Tier''': The member's current tier within the Membership Card Plan. Different tiers may provide different membership benefits and discounts.

			== Issuing Membership Cards ==

			To issue a membership card, follow the steps below in VendPOS.

			=== Issue a Card to a New Member ===

			# Click the '''Members''' button in the left sidebar.
			# Select the member who will receive the membership card.
			# On the member details page, locate the '''Membership Card Plan''' section. If the member does not have a membership card, the message '''This member currently has no membership card''' will be displayed. Click '''Assign New Plan'''.
			# Select a Membership Card Plan. If multiple plans are available, swipe up or down on the card preview on the left to browse different plans.
			# Click '''Confirm''' in the lower-right corner.

			The membership card will then be successfully issued to the member.

			=== Switch a Member to a Different Card Plan ===

			# Click the '''Members''' button in the left sidebar.
			# Select the member whose membership card plan you want to change.
			# On the member details page, locate the '''Membership Card Plan''' section and click '''Change Plan'''.
			# Swipe up or down on the card preview on the left to select a different Membership Card Plan.
			# Click '''Confirm''' in the lower-right corner.

			After the change is confirmed, a new membership card under the selected plan will be issued. The previous membership card will be retained, and its status will be changed to '''Inactive'''.

			== Using Membership Cards ==

			When checking out, members can present their membership card to receive the applicable membership benefits (such as discounts) and earn points according to the rules of their membership card.

			Member information can be added to an order in the following ways:

			# '''Scan the Digital Membership Card'''
			#: The member presents their digital membership card stored in Apple Wallet or Google Wallet. After the staff scans the QR code on the card, the member will automatically be linked to the current order.
			# '''Search for the Member Manually'''
			#: The member provides their name, phone number, or Member ID, and the staff manually searches for and selects the member in VendPOS.

			== Frequently Asked Questions ==

			=== Why can't a customer's membership card be used? ===

			'''Reason 1: The membership card has expired.'''

			Once a membership card reaches its expiry date, it becomes invalid and can no longer be used.

			* '''Solution:''' Extend the validity period of the membership card or issue another membership card that is still active.

			'''Reason 2: The member has changed to a different membership card plan, but the digital membership card has not been updated.'''

			After a member switches to a new Membership Card Plan, the card stored in Apple Wallet or Google Wallet may still belong to the previous plan and therefore cannot be used.

			* '''Solution:''' Ask the member to remove the old digital membership card from Apple Wallet or Google Wallet. Then display the membership card QR code in VendPOS and have the member scan it again to add the latest membership card to their wallet.

			[[Category:Membership]]
			[[Category:Membership Card]]

Item:Q12

Vend — Tue, 21 Jul 2026 03:30:34 GMT

wbeditentity-create:2|en: Punch Card

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Item:Q11

Vend — Tue, 21 Jul 2026 03:28:42 GMT

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Punch Card

Vend — Tue, 21 Jul 2026 03:28:31 GMT

Created page with "Punch Card"

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Punch Card

Membership

Vend — Tue, 21 Jul 2026 03:27:57 GMT

← Older revision		Revision as of 13:27, 21 July 2026
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	== Membership Cards ==		== Membership Cards ==
	''See also: [[Membership ~~Cards~~]]''		''See also: [[Membership Card]]''

	Vend88 allows you to create different membership card types with customized benefits, enabling differentiated membership management and services for different groups of members.		Vend88 allows you to create different membership card types with customized benefits, enabling differentiated membership management and services for different groups of members.

	== Coupons ==		== Coupons ==
	''See also: [[~~Coupons~~]]''		''See also: [[Coupon]]''

	Vend88 supports multiple types of coupons that can be issued to members or customers, allowing them to enjoy discounts and promotional offers when making purchases.		Vend88 supports multiple types of coupons that can be issued to members or customers, allowing them to enjoy discounts and promotional offers when making purchases.

	== Punch Cards ==		== Punch Cards ==
	''See also: [[Punch ~~Cards~~]]''		''See also: [[Punch Card]]''

	Vend88 supports various punch card programs that allow members or customers to redeem products, services, or other benefits based on the number of remaining visits or uses.		Vend88 supports various punch card programs that allow members or customers to redeem products, services, or other benefits based on the number of remaining visits or uses.

	== Membership Campaigns ==		== Membership Campaigns ==
	''See also: [[Membership ~~Campaigns~~]]''		''See also: [[Membership Activity]]''

	Vend88 allows you to create member-exclusive marketing campaigns to increase member engagement, strengthen customer loyalty, and provide more personalized membership experiences.		Vend88 allows you to create member-exclusive marketing campaigns to increase member engagement, strengthen customer loyalty, and provide more personalized membership experiences.

	[[Category:Membership]]		[[Category:Membership]]

Item:Q4

Vend — Tue, 21 Jul 2026 03:04:01 GMT

wbsetsitelink-add:1|vend88zh: 会员系统

← Older revision	Revision as of 13:04, 21 July 2026
links / vend88zh / name	links / vend88zh / name
		会员系统

Membership

Vend — Tue, 21 Jul 2026 03:03:24 GMT

← Older revision	Revision as of 13:03, 21 July 2026
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		Vend88 provides a comprehensive membership management system that helps you better manage and engage members across all of your businesses or stores.

		The membership system includes the following components:
		* [[Member]]
		* [[Membership Cards]]
		* [[Coupons]]
		* [[Punch Cards]]
		* [[Membership Campaigns]]

		== Members ==
		''See also: [[Member]]''

		Vend88 provides a complete member management solution, allowing you to easily manage your membership program. It supports a wide range of membership features, including stored value, reward points, membership cards, discounts, and other member-exclusive benefits.

		== Membership Cards ==
		''See also: [[Membership Cards]]''

		Vend88 allows you to create different membership card types with customized benefits, enabling differentiated membership management and services for different groups of members.

		== Coupons ==
		''See also: [[Coupons]]''

		Vend88 supports multiple types of coupons that can be issued to members or customers, allowing them to enjoy discounts and promotional offers when making purchases.

		== Punch Cards ==
		''See also: [[Punch Cards]]''

		Vend88 supports various punch card programs that allow members or customers to redeem products, services, or other benefits based on the number of remaining visits or uses.

		== Membership Campaigns ==
		''See also: [[Membership Campaigns]]''

		Vend88 allows you to create member-exclusive marketing campaigns to increase member engagement, strengthen customer loyalty, and provide more personalized membership experiences.

		[[Category:Membership]]

Frequently Asked Questions

Vend — Mon, 20 Jul 2026 07:26:10 GMT

← Older revision		Revision as of 17:26, 20 July 2026
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	== POS Ordering ==		== POS Ordering ==
	* How do I switch between ~~Quick~~ Ordering and Table Ordering?		* How do I switch between Fast Ordering and Table Ordering?
	* How do I send orders to the kitchen?		* How do I send orders to the kitchen?
	* How do I add a note to a product?		* How do I add a note to a product?

← Older revision		Revision as of 02:39, 27 July 2026
(One intermediate revision by the same user not shown)
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	General reports provide information on the ~~store’s~~ current sales performance, individual product sales, member spending, and abnormal transactions.		General reports provide information on the store's current sales performance, individual product sales, member spending, and abnormal transactions.

	You can adjust the date range to view reports from previous periods.		You can adjust the date range to view reports from previous periods.
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	== Overview ==		== Overview ==
	[[File:report_overview.png\|thumb\|200px\|Example of an Overview Report]]		[[File:report_overview.png\|thumb\|200px\|Example of an Overview Report]]
	The Overview provides a summary of the ~~store’s~~ overall performance on a daily, weekly, monthly, or custom date-range basis.		The Overview provides a summary of the store's overall performance on a daily, weekly, monthly, or custom date-range basis.

	For the selected period, the Overview includes the following information:		For the selected period, the Overview includes the following information:

	* '''Total Revenue''': The ~~store’s~~ total revenue.		* '''Total Revenue''': The store's total revenue.
	* '''Total Discounts''': The total amount of discounts applied to all orders.		* '''Total Discounts''': The total amount of discounts applied to all orders.
	* '''Member Spending''': The total amount spent by members at the store.		* '''Member Spending''': The total amount spent by members at the store.
	* '''Top Channel''': The ~~store’s~~ most popular sales channel and its total sales amount.		* '''Top Channel''': The store's most popular sales channel and its total sales amount.
	* '''Member Visits''': The number of members who visited the store.		* '''Member Visits''': The number of members who visited the store.
	* '''Top Category''': The product category with the highest sales amount and its total sales.		* '''Top Category''': The product category with the highest sales amount and its total sales.
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	== Sales Report ==		== Sales Report ==
	The Sales Report provides an overview of the ~~store’s~~ business performance on a daily, weekly, monthly, or custom date-range basis. It covers key operating data such as the number of orders, sales revenue, discounts, surcharges, refunds, and balance top-ups. It also provides detailed statistics by dining option, payment method, and other dimensions, helping you comprehensively analyse the ~~store’s~~ performance.		The Sales Report provides an overview of the store's business performance on a daily, weekly, monthly, or custom date-range basis. It covers key operating data such as the number of orders, sales revenue, discounts, surcharges, refunds, and balance top-ups. It also provides detailed statistics by dining option, payment method, and other dimensions, helping you comprehensively analyse the store's performance.

	For the selected period, the Sales Report includes the following information:		For the selected period, the Sales Report includes the following information:
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	* '''Total Orders''': The total number of orders generated by the store.		* '''Total Orders''': The total number of orders generated by the store.
	* '''Balance Top-ups''': The total amount added to ~~members’~~ balances.		* '''Balance Top-ups''': The total amount added to members' balances.
	* '''Total Sales''': The ~~store’s~~ total sales amount, including sales from open items.		* '''Total Sales''': The store's total sales amount, including sales from open items.
	** '''Item Sales''': The total sales amount of all items, after deducting refunds and item-level discounts.		** '''Item Sales''': The total sales amount of all items, after deducting refunds and item-level discounts.
	*** '''Refunds''': The total amount refunded from orders. This amount has already been deducted from Item Sales.		*** '''Refunds''': The total amount refunded from orders. This amount has already been deducted from Item Sales.
	*** '''Item Discounts''': The total amount of discounts applied to individual items. This amount has already been deducted from Item Sales.		*** '''Item Discounts''': The total amount of discounts applied to individual items. This amount has already been deducted from Item Sales.
	** '''Order Discounts''': The total amount of discounts applied to entire orders.		** '''Order Discounts''': The total amount of discounts applied to entire orders.
	** '''Rounding''': The total amount of order adjustments resulting from price rounding.		** '''Rounding''': The total amount of order adjustments resulting from price rounding.
	* '''Holiday Surcharges''': The total amount of holiday surcharges collected from all orders.		* '''Holiday Surcharges''': The total amount of holiday surcharges collected from all orders.
	* '''Total Profit''': The total amount actually received by the store.		* '''Total Profit''': The total amount actually received by the store.
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	== Product Report ==		== Product Report ==
	The Product Report allows you to view the sales performance of individual products on a daily, weekly, monthly, or custom date-range basis, helping you understand each ~~product’s~~ sales quantity, sales amount, and discounts.		The Product Report allows you to view the sales performance of individual products on a daily, weekly, monthly, or custom date-range basis, helping you understand each product's sales quantity, sales amount, and discounts.

	For the selected period, the Product Report includes the following two sets of data:		For the selected period, the Product Report includes the following two sets of data:
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	* '''Member Visits''': The number of times members visited the store and made a purchase. Multiple purchases made by the same member on the same day are counted as one visit.		* '''Member Visits''': The number of times members visited the store and made a purchase. Multiple purchases made by the same member on the same day are counted as one visit.
	* '''Member Spending''': The total amount spent by members at the store.		* '''Member Spending''': The total amount spent by members at the store.
	* '''Top-up Amount''': The total amount added to ~~members’~~ balances.		* '''Top-up Amount''': The total amount added to members' balances.
	* '''Coupons Used''': The total number of times coupons were used by members.		* '''Coupons Used''': The total number of times coupons were used by members.
	* '''Member Spending by Membership Card Type''': Displays the total spending of members according to the type and level of membership card they hold. Members without a valid membership card are grouped into a separate category.		* '''Member Spending by Membership Card Type''': Displays the total spending of members according to the type and level of membership card they hold. Members without a valid membership card are grouped into a separate category.
	* '''Membership Activity Participation''': Records ~~members’~~ participation in membership activities and the number of rewards successfully redeemed through stamp cards.		* '''Membership Activity Participation''': Records members' participation in membership activities and the number of rewards successfully redeemed through stamp cards.

	== Abnormal Transaction Report ==		== Abnormal Transaction Report ==
	The Abnormal Transaction Report allows you to view abnormal transactions within a specified period, including all cancelled and refunded orders. It also summarises the total amount of discounts, coupon discounts, and payments made using ~~members’~~ topped-up balances, helping you understand the associated transactions and movement of funds.		The Abnormal Transaction Report allows you to view abnormal transactions within a specified period, including all cancelled and refunded orders. It also summarises the total amount of discounts, coupon discounts, and payments made using members' topped-up balances, helping you understand the associated transactions and movement of funds.

	For the selected period, the Abnormal Transaction Report includes the following information:		For the selected period, the Abnormal Transaction Report includes the following information:
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	* '''Orders with Discounts''': The number of orders to which discounts were applied and the total discount amount.		* '''Orders with Discounts''': The number of orders to which discounts were applied and the total discount amount.
	* '''Orders with Coupons''': The number of orders for which coupons were used and the total coupon discount amount.		* '''Orders with Coupons''': The number of orders for which coupons were used and the total coupon discount amount.
	* '''Orders Paid Using Member Balances''': The number of orders paid using ~~members’~~ topped-up balances and the total amount paid from those balances.		* '''Orders Paid Using Member Balances''': The number of orders paid using members' topped-up balances and the total amount paid from those balances.

	[[Category:Reports]]		[[Category:Reports]]