Coupon: Difference between revisions
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# On the checkout screen, first select the member who holds the coupon. | # On the checkout screen, first select the member who holds the coupon. | ||
# Click the “'''Coupons'''” button at the bottom of the page. | # Click the “'''Coupons'''” button at the bottom of the page. | ||
#; [[File:Coupon 1.png|500px]] | |||
# On the coupon selection screen, select an available coupon. | # On the coupon selection screen, select an available coupon. | ||
#; [[File:Coupon 2.png|500px]] | |||
# Complete the checkout process. | # Complete the checkout process. | ||
#; [[File:Coupon 3.png|500px]] | |||
After completing the steps above, the discount will be applied to the order and the coupon will be redeemed automatically. | After completing the steps above, the discount will be applied to the order and the coupon will be redeemed automatically. | ||
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# On the checkout screen, click the “'''Coupons'''” button at the bottom of the page. | # On the checkout screen, click the “'''Coupons'''” button at the bottom of the page. | ||
#; [[File:Coupon 4.png|500px]] | |||
# On the coupon selection screen, click the “'''Add Global Coupon'''” button in the upper-right corner. | # On the coupon selection screen, click the “'''Add Global Coupon'''” button in the upper-right corner. | ||
#; [[File:Coupon 5.png|500px]] | |||
# Scan the QR code on the coupon or manually enter the coupon code. | # Scan the QR code on the coupon or manually enter the coupon code. | ||
# If the coupon meets the usage requirements, select the coupon. | # If the coupon meets the usage requirements, select the coupon. | ||
#; [[File:Coupon 6.png|500px]] | |||
# Complete the checkout process. | # Complete the checkout process. | ||
#; [[File:Coupon 7.png|500px]] | |||
After completing the steps above, the discount will be applied to the order and the coupon will be redeemed automatically. | After completing the steps above, the discount will be applied to the order and the coupon will be redeemed automatically. | ||
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== Frequently Asked Questions == | == Frequently Asked Questions == | ||
=== Why | === Why Can't a Coupon Be Used? === | ||
'''Reason 1: The coupon has expired, has already been redeemed, or has been voided''' | '''Reason 1: The coupon has expired, has already been redeemed, or has been voided''' | ||
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'''Reason 2: The order does not meet the coupon | '''Reason 2: The order does not meet the coupon plan's usage requirements''' | ||
The current order does not meet the usage requirements configured in the coupon plan. For example, the total value of eligible products may not meet the minimum spending requirement. | The current order does not meet the usage requirements configured in the coupon plan. For example, the total value of eligible products may not meet the minimum spending requirement. | ||
* '''Solution:''' Ask the customer to add more eligible products to the order so that it meets the | * '''Solution:''' Ask the customer to add more eligible products to the order so that it meets the coupon's usage requirements. | ||