Coupon: Difference between revisions

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# On the checkout screen, first select the member who holds the coupon.
# On the checkout screen, first select the member who holds the coupon.
# Click the “'''Coupons'''” button at the bottom of the page.
# Click the “'''Coupons'''” button at the bottom of the page.
#; [[File:Coupon 1.png|500px]]
# On the coupon selection screen, select an available coupon.
# On the coupon selection screen, select an available coupon.
#; [[File:Coupon 2.png|500px]]
# Complete the checkout process.
# Complete the checkout process.
#; [[File:Coupon 3.png|500px]]


After completing the steps above, the discount will be applied to the order and the coupon will be redeemed automatically.
After completing the steps above, the discount will be applied to the order and the coupon will be redeemed automatically.
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# On the checkout screen, click the “'''Coupons'''” button at the bottom of the page.
# On the checkout screen, click the “'''Coupons'''” button at the bottom of the page.
#; [[File:Coupon 4.png|500px]]
# On the coupon selection screen, click the “'''Add Global Coupon'''” button in the upper-right corner.
# On the coupon selection screen, click the “'''Add Global Coupon'''” button in the upper-right corner.
#; [[File:Coupon 5.png|500px]]
# Scan the QR code on the coupon or manually enter the coupon code.
# Scan the QR code on the coupon or manually enter the coupon code.
# If the coupon meets the usage requirements, select the coupon.
# If the coupon meets the usage requirements, select the coupon.
#; [[File:Coupon 6.png|500px]]
# Complete the checkout process.
# Complete the checkout process.
#; [[File:Coupon 7.png|500px]]


After completing the steps above, the discount will be applied to the order and the coupon will be redeemed automatically.
After completing the steps above, the discount will be applied to the order and the coupon will be redeemed automatically.
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== Frequently Asked Questions ==
== Frequently Asked Questions ==


=== Why Can’t a Coupon Be Used? ===
=== Why Can't a Coupon Be Used? ===


'''Reason 1: The coupon has expired, has already been redeemed, or has been voided'''
'''Reason 1: The coupon has expired, has already been redeemed, or has been voided'''
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'''Reason 2: The order does not meet the coupon plan’s usage requirements'''
'''Reason 2: The order does not meet the coupon plan's usage requirements'''


The current order does not meet the usage requirements configured in the coupon plan. For example, the total value of eligible products may not meet the minimum spending requirement.
The current order does not meet the usage requirements configured in the coupon plan. For example, the total value of eligible products may not meet the minimum spending requirement.


* '''Solution:''' Ask the customer to add more eligible products to the order so that it meets the coupon’s usage requirements.
* '''Solution:''' Ask the customer to add more eligible products to the order so that it meets the coupon's usage requirements.