Membership Card: Difference between revisions

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# Click the '''Members''' button in the left sidebar.
# Click the '''Members''' button in the left sidebar.
# Select the member who will receive the membership card.
# Select the member who will receive the membership card.
# On the member details page, locate the '''Membership Card Plan''' section. If the member does not have a membership card, the message '''This member currently has no membership card''' will be displayed. Click '''Assign New Plan'''.
# On the member details page, locate the '''MEMBERSHIP CARD PLAN''' section. If the member does not have a membership card, the message '''This member does not currently have an active plan.''' will be displayed. Click '''ASSIGN NEW PLAN'''.
#: [[File:MemCard 1.png|500px]]
# Select a Membership Card Plan. If multiple plans are available, swipe up or down on the card preview on the left to browse different plans.
# Select a Membership Card Plan. If multiple plans are available, swipe up or down on the card preview on the left to browse different plans.
# Click '''Confirm''' in the lower-right corner.
# Click '''Confirm''' in the lower-right corner.
#: [[File:MemCard 2.png|500px]]


The membership card will then be successfully issued to the member.
The membership card will then be successfully issued to the member.
=== Add a Membership Card to a Member's Phone ===
# Click the “'''Members'''” button in the left sidebar.
# On the Members page, select the member you want to add a digital membership card for.
# On the member details page, scroll to the bottom. Depending on the member's device, click either the “'''Apple Wallet'''” or “'''Google Wallet'''” button.
#: [[File:MemCard 5.png|500px]]
# A QR code for adding the membership card will be displayed. The member can scan the QR code with their phone to add the membership card to the corresponding wallet application.
#: To make scanning more convenient, click “'''Show on Customer Screen'''” to display the QR code on the customer-facing screen.
# Alternatively, you can send the membership card link to the member via SMS or email by clicking "Send via SMS" or "Send via Email". The member can then add the membership card by opening the link in the SMS or email.
#: '''Notice: Email may appear in the junk folder. Please check the junk folder if the email is not received.'''
#: [[File:MemCard 6.png|500px]]
After completing the above steps, the membership card will be successfully added to the member's Apple Wallet or Google Wallet.


=== Switch a Member to a Different Card Plan ===
=== Switch a Member to a Different Card Plan ===
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# Select the member whose membership card plan you want to change.
# Select the member whose membership card plan you want to change.
# On the member details page, locate the '''Membership Card Plan''' section and click '''Change Plan'''.
# On the member details page, locate the '''Membership Card Plan''' section and click '''Change Plan'''.
#: [[File:MemCard 3.png|500px]]
# Swipe up or down on the card preview on the left to select a different Membership Card Plan.
# Swipe up or down on the card preview on the left to select a different Membership Card Plan.
# Click '''Confirm''' in the lower-right corner.
# Click '''Confirm''' in the lower-right corner.
#: [[File:MemCard 4.png|500px]]


After the change is confirmed, a new membership card under the selected plan will be issued. The previous membership card will be retained, and its status will be changed to '''Inactive'''.
After the change is confirmed, a new membership card under the selected plan will be issued. The previous membership card will be retained, and its status will be changed to '''Inactive'''.