Frequently Asked Questions

Revision as of 17:25, 20 July 2026 by Vend (talk | contribs)

The following are common questions about VendPOS.

POS Ordering

  • How do I switch between Quick Ordering and Table Ordering?
  • How do I send orders to the kitchen?
  • How do I add a note to a product?
  • How do I change a product's price?

QR Ordering

  • How do I allow QR code payment only after customers have been seated?
  • If a customer wants to place additional orders after completing an order, how can this be done?
  • How do I fix the "400 - No active session" error when a customer completes an order?

Payments

  • How do I connect VendPOS with Tyro?
  • How do I split a bill into multiple bills?
  • How can a customer pay part of a bill in cash and the remaining amount by card?
  • How do I apply a coupon?

Reports

  • How do I automatically print the End of Day (EOD) Report?
  • How do I view previous reports?

Members

  • How do I add a note to a member?
  • How do I add a digital membership card to a member's phone?
  • How do I select a top-up plan when recharging a member's credit to receive the corresponding rewards?
  • How do I allow a member's credit balance to become negative?
  • How do I switch the current member's membership card?

KDS

  • How do I automatically print orders when they are received by the kitchen?
  • How do I configure different products to print on different kitchen printers?

Settings

  • How do I set the Master POS?